Our Commitment to Privacy Pledge:
We are committed to protecting the personal information you share with us through
the Internet. We understand that making purchases online involves a great deal of
trust on your part; we take this trust very seriously, and make it our highest
priority to ensure the security and confidentiality of the personally identifiable
information ("PII") you provide us. (PII includes information that can be linked
to a specific individual, such as name, address, phone number, or e-mail address.)
As a visitor to our U.S. web site, www.webcoredesigns.com ("WebCore Designs"),
you have the right to understand our information privacy practices prior to
providing WebCore Designs with any of your PII. This statement sets forth our
website. This statement also provides you with information on how to prevent
your personal information from being collected or shared when you visit
our website, or send us an e-mail.
Our Policy in a Nutshell:
With some exceptions, we will not share the PII you provide to us with anyone,
What Information We Gather From You:
We collect information about you through two principal means: through technology
(for example, IP addresses and cookies) and through your voluntary submission of
information. WebCore Designs only collects PII that you voluntarily
provide to us.
1. Non-Personally Identifiable Information
Using technology, our site can collect information about the type of browser you are using, your operating system and your IP address information. An IP address is a number that is automatically assigned to your computer and is recognized by Web technology whenever you are surfing the Internet. None of this information is considered personally identifiable information. As technology evolves, additional methods of information gathering may be used, such as "pixel tags" (also known as "web beacons" and "clear gifs").
We will never provide any of your "personal or non-personally identifiable information" to third parties (such as marketers, ad-server companies and advertisers) that make use of general customer data. Nor will we share that information with other third parties.
WebCore Designs is not liable for information that is inaccurate due to technical defects in software used on our websites, whether induced by our systems or by software provided by third parties.
2. Personally Identifiable Information
You can use the majority of our website without being required to divulge any "personally identifiable information" to us. To participate in or use some of the services available on our site (such as submitting a request for information, or contacting us) you may be required to provide certain "personally identifiable information" (such as your name and e-mail address). In addition, in connection with some activities, such as requesting information, we may collect additional "personally identifiable information" such as your street and billing address and method of payment.
When corresponding with you via e-mail, we may use a variety of technologies, such as "clear gifs" or "web beacons," to let us know, among other things, whether you received and opened our e-mail. The clear gif included in the e-mail may establish a cookie on your system that further allows us to tailor information to fit your personal needs.
When users become customers they provide us with their address, email, phone number, and credit card. Users may also provide us with their fax number and company affiliation (together “Customer Record”).
When Users contact us we may ask for information that allows us to contact them, validate the seriousness of their inquiry and request specific information related to the reason they have contacted us (User Inquiry Information).
All of our servers collect statistical information such as users’ IP addresses, dates users visit, computers users are using, and operating system, among other data (Statistical Information).
We may use software designed to track responses to our advertisements, other promotional activity as well as a users’ movement through our site (Tracking Software). Tracking Software includes software such as web beacons and software used by our advertising partners.
WebCore Designs shall not trade, sell, share, or disclose such "personally identifiable information" for use by ANY third parties unless we have informed you, been authorized by you or are required by law to do so. The term "third parties" does not include any subsidiaries or affiliates of WebCore Designs, service providers or vendors acting on our behalf or the purchaser of substantially all of the assets of WebCore Designs or a subsidiary or affiliate of WebCore Designs. Our policy is to require that third parties keep that information confidential. We reserve the right to disclose personally identifiable information, without notice, if we believe that such action is necessary to defend and protect the rights or property of WebCore Designs and its website or to protect the personal safety of users of WebCore Designs, its website or the public.
All the information you provide to us is used to process your request for information or services and WILL NOT be shared with third parties that are not involved with the transaction.
How We Use Your Information:
We use the information that you share with us for these purposes:
- To provide the products, services or information you request;
- To improve the content of our site and enhance your visiting experience;
- To ensure proper billing;
- To measure consumer demand or interest in various offerings;
- For marketing and promotional purposes, including to provide you with information about products and services offered by WebCore Designs and its subsidiaries and affiliates.
We use the Customer Record to identify Users personally. It is used throughout our business to provide services to Users. Information in your Customer Record will only be shared with third parties if it is necessary to provide Third Party products to you. However, information in the Customer Record related to payments, such as a Users' credit card number, is only used to ensure we receive payment for services rendered.
We use Customer Inquiry Information to identify Users personally. It is used throughout our business to provide services to Users. Customer Inquiry Information is shared with third parties in the following circumstances: to identify and fix problems with services we provide when we are not capable of doing so ourselves.
We may use Survey Information to identify Users personally. We may use it throughout our business to market new products and services to Users. Survey Information is not shared with third parties in ways that identify Users personally. To the extent we share Survey Information with third parties, it is done in aggregate.
We do not use Statistical Information to identify Users personally. We use statistical information to operate our hardware and software, diagnose problems and administer our website. We may use aggregate information to modify the products and services we offer based on who is visiting our website, and what they are purchasing.
We do not use Tracking Software to identify Users personally. We use the information provided by Tracking Software to determine the effectiveness of our marketing programs; improve the functionality of our website; and to collect demographic data about where Users go on our website.
Who We Share Your Information With:
WebCore Designs will only share your PII with our authorized service providers that
perform certain services or functions on our behalf or as required by law.
WebCore Designs does not sell, rent, share or in any other way, disclose or
distribute your PII to anyone.
Subpoenas and Other Demands for Information
How You Can Control the Use of Your Information:
WebCore Designs provides you with choice and control over the collection and use of your PII, as well as a means of updating, correcting, or removing any PII stored in your customer profile.
How You Can Decide What Marketing Communications You'll Receive; How You Can Change Your Personally Identifiable Information; Or Tell Us That You Don't Want to Be Contacted:
Our website provides you the opportunity to specifically choose to receive
communications from us and the promotional marketing communications you wish to
receive from us. For e-mail newsletters and promotional postal mail, this can be
accomplished by sending an e-mail to our Customer Care Department at
firstname.lastname@example.org that includes your full name, street address and e-mail
address. You always have the option of removing your name from our e-mail mailing
list(s) so that you will not receive further e-mail promotional communications from us.
In order to ensure immediate removal from any list, it is best to follow the specific
instructions outlined within the communications you receive from us, since we may
operate numerous e-mail lists. If you are unable to complete the process indicated in
such communications, send us an e-mail. If you choose not to receive any of the
promotional marketing services that we may provide, then we will not send them to
Links and Third Parties
Our website provides links to resources that we believe may be useful. These links will lead you to websites operated by
third parties that operate under different privacy policies. While we do review them for continuity and compliance ourselves, we encourage you to review those privacy policies, as we have no control over information you may submit to those third parties.
How We Protect Your Information:
Security for all personally identifiable information is extremely important to us.
To prevent unauthorized access, maintain data accuracy and ensure the correct usage
of information, we monitor and adjust our physical, electronic and managerial
procedures to safeguard and secure the information we collect online.
Unfortunately, we cannot guarantee that data transmitted over the Internet will always be secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or from our online services and you do so at your own risk. Upon receipt of your transmission, we strive to ensure the security of that information in our systems.
To protect the confidentiality of your PII, WebCore Designs uses leading security technology and procedures.
By providing you with this Privacy Statement, WebCore Designs is pledging our continued commitment to protecting the information you provide us. We regularly examine our information privacy practices to ensure that we are adhering to the disclosures about the collection, use, sharing, and protection of your PII made in this privacy statement. Your privacy is important to us.
What About Children Under the Age of 13?
Our website is not targeted towards children of any age, and we do not knowingly collect their personally identifiable information.
Data retention and security:
Our Privacy Statement:
This WebCore Designs Privacy Statement discloses the information privacy practices for the WebCore Designs web site: "www.webcoredesigns.com". The WebCore Designs web site is intended for use by residents of the U.S. who are over 18 years of age.
Information Collected About You:
WebCore Designs collects personally identifiable information ("PII") about
you that you specifically and voluntarily provide. PII includes information that can
identify you as a specific individual, such as your name, phone number, or e-mail
address. Some PII is needed in order to process and fulfill information requests, but
many areas of WebCore Designs website can be accessed without providing any PII.
On all WebCore Designs pages that collect PII, we specifically describe what information is required in order to provide you with the information or service you have requested.
WebCore Designs collects PII when you:
- Request information
- Complete a profile
- Purchase products or services
- Participate in promotional offerings
- Contact WebCore Designs
Customer Profile Information:
WebCore Designs collects your name, phone number, and e-mail address when you
submit a request for information on
our Web site.
Product or Service Purchase Information:
WebCore Designs may collect the billing address of the credit card that may be used to purchase products or services. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for purchases from WebCore Designs.
WebCore Designs may offer our customer and site visitors an opportunity to participate in surveys regarding their experience with our site. For our customers, we may also send these surveys via e-mail. You are under no obligation to respond to any survey, and you may unsubscribe from receiving these e-mail surveys by following the unsubscribe instructions in any e-mail survey you receive. Information collected by WebCore Designs when you participate in a survey may include your full name, telephone number, e-mail address, and street address.
Contacting WebCore Designs:
WebCore Designs collects PII such as your full name, valid e-mail address, and contact number whenever you submit a request for information.
WebCore Designs has partnered with reputable third parties to offer our customers and site visitors a variety of products and services. All services throughout WebCore Designs that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than WebCore Designs. We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.
Other Information We Collect:
Some information is collected automatically every time you visit WebCore Designs' website (e.g., cookies and computer information). In addition, information may be collected from other independent, third-party sources.
Cookies and Other Web Technologies:
When you visit the WebCore Designs site, we collect information about your computer
and assign you a "cookie" (a small, unique identifier text file). You do not
provide this information—it is collected automatically as a means of supporting
your visit to our site. This cookie does not contain any PII. You can always choose
you before accepting a cookie. Be advised that, by refusing to accept a cookie, you
will not be able to access some services offered on the WebCore Designs site. A cookie
file may also be placed on your hard drive by WebCore Designs' third-party companies.
These companies may use aggregated statistics about your visits to this site to provide
us with site-visit data. The information they collect does not include your
PII. This is primarily accomplished through the use of a web beacon (a single-pixel
GIF), which is placed on our site to collect anonymous information. They may use this
anonymous information about your visits to this site in order to provide us with
information about goods and services of potential interest to you. No PII
is collected during this process. The information is anonymous and does not link
online actions to an identifiable person.
WebCore Designs collects certain technical information from your computer each time you request a page during a visit to WebCore Designs' site. This information is collected from your computer's web browser to enhance your experience on our site and may include your IP address, operating system, web browser software (e.g., Internet Explorer or Safari), screen resolution, and referrer Web site.
Information From Other Sources:
To improve services and enhance personalization, we may periodically obtain information about you from other independent third-party sources and add it to our account information. Additionally, authorized WebCore Designs personnel may update your profile to accurately reflect any new profile information included in communications received from you.
Use of Your Information:
Information collected on WebCore Designs' site may be used to:
- Register you as a WebCore Designs customer
- Plan or purchase products or services
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
Customer Registration Information:
When you contact us to become a customer of WebCore Designs, we use your information to create your customer account. You will then receive a "Welcome to WebCore Designs" e-mail that contains your customer ID and describes the benefits of using WebCore Designs for planning and purchasing your website designs, maintenance and/or hosting needs.
Planning and Purchase of Web Design, Maintenance, and/or Hosting Services:
Information collected when you complete your customer profile is used to confirm and process your information requests. In addition, information collected from you when you purchase services may be used to bill your credit card and complete your order.
Customer Order Notifications:
In the event your order is disrupted because of mechanical, weather, or carrier business conditions, WebCore Designs may send you an e-mail notification to inform you of these conditions to help you make necessary adjustments.
As a registered WebCore Designs customer, you may receive e-mails from us about special promotions, surveys, bulk order specials, or other opportunities from WebCore Designs and its marketing partners. We may also use your e-mail address or telephone number to contact you about changes to your purchased order. To assess the effectiveness of these e-mails, we may attach a web beacon that provides confirmation when you opened an e-mail from WebCore Designs. This only occurs if your computer supports such technology. You may also receive postal mail notifications from us about special promotions, surveys, specials, or other opportunities from WebCore Designs and its marketing partners. E-mail or postal marketing notifications containing offers from our marketing partners will be sent by WebCore Designs on our partners' behalf.
Responses to Your Questions or Suggestions:
We will use your e-mail address or telephone number to respond when you submit a question, or request assistance with your website design or hosting needs.
Improving the Quality of Your Visit to Our Site:
We collect certain information based on your navigation of our site in order to better understand and serve our customers. This data allows us to streamline your ability to navigate the site and develop featured programs and content that will be of interest to our customers and site visitors. No PII is collected unless you explicitly provide it.
Sharing Your Information
WebCore Designs does not sell, rent, share, or in any other way distribute
your PII to anyone.
To provide and process the services you request, WebCore Designs shares your PII with our authorized service providers that perform certain services or functions on our behalf. We only share information about website design, maintenance, and hosting needs either requested or purchased on WebCore Designs' Web Site. Our service providers may need information about your order, as well as your credit card information, to process and confirm your order. These service providers may disclose information about your profile to other suppliers whose products you have purchased. This information must be shared with our suppliers to confirm your order. Although WebCore Designs offers website products from other suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the privacy practices of any suppliers whose products you purchase on WebCore Designs' site. In addition, these suppliers may also contact you as necessary to obtain additional information about your confirmed order.
WebCore Designs will occasionally share aggregated information with our service providers. This information does not contain any PII and is used to develop featured programs and content that will be of interest to our customers and site visitors.
In the event that you make a new, or add to an existing order, your information may be accessed by a third-party service provider, as necessary, to respond to your request for customer service.
WebCore Designs may contract a reputable third party to facilitate the distribution of survey, or promotion programs. Upon completion of these projects, all information is returned to WebCore Designs.
Trusted Business Partners:
In addition, we may partner with various third-party web sites to offer WebCore Designs' services. These trusted third-party companies have added sections to their web sites in order to offer WebCore Designs' provided services. We will not share any of your PII with these trusted third-party companies.
WebCore Designs may be required by law to disclose information you have provided when obtaining our products or services. WebCore Designs may also disclose information against someone who poses a threat to WebCore Designs' interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for WebCore Designs to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.
Other Web Sites:
There may be several places throughout WebCore Designs' site that may link you to other web sites that do not operate under WebCore Designs' information privacy practices. When you click through to these web sites, WebCore Designs information privacy practices no longer apply. We recommend that you examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using, and disclosing your information.
Control Over and Access to Your Information
WebCore Designs believes that customers and site visitors should have control over the collection and use of their PII.
Communications from WebCore Designs
Customers will receive communications from WebCore Designs when they:
- Contact us to become a WebCore Designs' customer
- Purchase products or services
- Elect to receive order updates, changes or other special promotional marketing communications
- Contact WebCore Designs with questions
- Are asked to complete a survey about their experience on our site
Contact Us to Become a WebCore Designs Customer:
When you contact us to become a new WebCore Designs' customer, you will receive a "Welcome to WebCore Designs" e-mail. This e-mail describes the benefits of using WebCore Designs for planning and purchasing your website design, maintenance, and/or hosting needs.
Each time you purchase products or services through WebCore Designs, or change or cancel a confirmed order, you will receive confirmation of your request via e-mail. In the event that your order is disrupted because of mechanical, weather, or carrier business conditions, WebCore Designs may contact you to inform you of these disruptions and help you make necessary adjustments or arrangements.
Elect to Receive Order Updates, Changes or Other Special Promotional Marketing Communications:
As a WebCore Designs customer, you may occasionally receive e-mails notifying you of special promotions or other related news. Special promotional e-mails are intended to inform you of new or unique opportunities or special deals that are available from WebCore Designs. If you have purchased website design, maintenance, and/or hosting services, you may also receive an order update e-mail that provides information about your order, such as equipment updates, weather conditions, or other items of interest. By sending an email to our Customer Care department at email@example.com that includes your full name, phone number and e-mail address, you can specify that you don't want to continue receiving either postal mail, e-mail or both.
To help us improve WebCore Designs' services and serve you better, from time to time we may e-mail surveys to you to learn more about your experience with our site. You are under no obligation to respond to these surveys, and you may unsubscribe from receiving them by following the unsubscribe instructions in any e-mail survey you receive.
Protecting Your Information:
We want our customers and site visitors to feel confident about using WebCore
Designs to plan and purchase their website design, maintenance, and/or hosting needs,
so we are committed to protecting the information we collect. WebCore Designs has
implemented a security program to keep information that is stored in our systems
protected from unauthorized access. Currently, WebCore Designs only stores the
information you provide when you contact us to become a WebCore Designs customer,
create a profile, or purchase products or services.
Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to WebCore Designs over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Changes to WebCore Designs' Privacy Statement:
This Privacy Statement was produced and posted on WebCore Designs' web site on January 04, 2009. WebCore Designs reserves the right to modify or amend this Privacy Statement at any time and for any reason. If you have questions about our Privacy Statement, please e-mail us.
Contacting WebCore Designs:
We want to make sure you have control over your online experience as a WebCore
Designs' customer, from planning and purchasing your website design, maintenance
and/or hosting needs to protecting your personal information.
WebCore Designs customer service representatives are available to help with your web site design, maintenance and/or hosting concerns Monday through Friday. Our staff will address any questions or concerns you may have about your WebCore Designs' order planning and/or purchases. You may e-mail us at firstname.lastname@example.org with your questions or concerns.
Questions or Comments?
Any rights not expressly granted herein are reserved.
Copyright © 2009 WebCore Designs